Product Testing

  • Overseas warehouse product inspection

Many of the products returned by buyers are in good condition and can be resold. If not handled, Amazon will assume that the product is unsaleable after receiving the buyer's return, and it cannot be directly resold. The seller needs to deal with such products, otherwise the platform will destroy them. Other platforms also require buyers to provide a return address. If the buyer sends the return directly to China, the cost is high and involves customs clearance and declaration issues. The procedures are cumbersome and time-consuming. The return recommendation is to send it to the local overseas warehouse (generally, self-operated warehouses are more flexible in handling after-sales inspections). The warehouse will arrange product inspections according to customer requirements, classify good products, defective products, and classify product problems. Then the customer decides how to handle the product, and the warehouse executes the operation. Product Testing

  • Product testing operation process  

1. Buyer returns or Amazon creates a removal order

2. Send back to overseas warehouse as required

3. Overseas warehouse is put on the shelf

4. Seller provides testing process and standards

5. The warehouse tests each item as required, and provides a test report after the test is completed

6. The seller arranges the handling method and delivery plan according to the test results

 
 
  • Advantages of product testing
  1. Effectively reduce costs: Testing products directly in overseas warehouses is cheaper than shipping them back to China for testing and then sending them back to FBA, which can effectively control costs
  2. Effectively improve efficiency: When customers encounter after-sales needs, they are directly solved by overseas warehouses, which greatly improves efficiency.
  3. Effectively improve product utilization: Products that pass the test and have no defects can be resold, avoiding the situation where products are destroyed by mistake

 

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