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With the rapid growth of the e-commerce industry, many merchants have begun to choose platforms such as Amazon for cross-border sales. In the process of sales, they may encounter some problems, such as dealing with unsold inventory and returned products. At this time, British overseas warehousing service companies can provide a series of solutions. How are unsalable goods and returns in British overseas warehousing handled?
Handling unsalable inventory in British overseas warehousing:
If the seller's activities, such as Prime Day, are over, they find that they have too much stock and cannot sell all of them, then there will be a problem of unsaleable inventory. In this case, British overseas warehousing service companies can help sellers find distribution channels suitable for them and provide effective sales methods.
1. Use various distribution channels to ship goods
For example, GBA UK overseas warehouses have specific categories of goods such as toilet sanitary ware, office furniture, e-sports chairs, etc. They can choose appropriate distribution channels for customers. There are various types of distribution channels, including recycling channels, online distribution platforms, offline wholesale channels, in-store retail agents, etc. They will analyze the specific conditions of customers and choose the distribution channel that best suits them.
2. Optimize after-sales SOP to ensure fast delivery
For sellers of products with higher single transaction prices, the domestic customer service team will have a deep understanding of the customer's products and accessories, structure and theory, etc., repeatedly study and optimize the after-sales SOP, create clear image and video operation guides, and provide comprehensive training for warehouse operators. The UK overseas warehouse will collect all actual return information, analyze it, and optimize the after-sales process.
UK overseas warehouses handle returned products:
Most returned products require after-sales quality inspection before they can be put back on the shelves, which is often a huge expense. UK overseas warehouse companies will understand the products in detail and provide appropriate handling methods to handle returned goods. Before contacting customers, they first focus on customer needs and provide corresponding service methods to handle returns.